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How do I return an item?

RSTkids accepts merchandise returned with 7 days of the delivery date. If you are not satisfied with your purchase, simply contact us at info@rstkids.com within 3 days of delivery so we can give you instructions for the return. We will either replace the item, credit your account, or refund your purchase price.

Item must be returned in new, unused, unworn / unwashed condition with all associated accessories and tag securely intact and un-tampered with.

To expedite your return or exchange, please include your name, address, phone number, email address, order number, and a brief explanation of the problem.

Return-For-Refund are accepted within 7 days of delivery.  Refund will be issued less 20% restocking fees.

Returns-For-Exchange are accepted within 7 days of delivery.

Buyer is responsible for return shipping fee and shipping/handling fee of replacement item(s).

Original shipping/handling fee is non-refundable for all returns.

All sales are final on Event & Occasion Wear which includes: Birthday, First Communion including veils & gloves, Patriotic, Halloween, Thanksgiving,  and Christmas.  Size exchange may be permitted for in-stock items only (if available).

 As all our items are fully inspected before shippment, if a return is required due to damaged/manufacturer defect, RSTkids reserves the right to ship replacement item of equal/comparable value, issue store credit or deny return. We are not responsible for damaged, lost or misdirected mail.  As a result, we recommend that all returns be properly packaged and shipped using a shipping service that provides tracking and delivery confirmation to ensure delivery.

 All sales are final after 7 days of delivery.

Canceling an Order

We will make every effort to honor your request to cancel an order after it has been submitted. However, once the order has been processed, and we cannot guarantee that we will be able to stop it. We are happy to cancel any items off your order that may be on backorder and have not yet shipped.

Please email us at info@rstkids.com with any additional questions.